Privacy Policy

Vexni ("we", "us") provides an AI phone and WhatsApp receptionist for businesses. This policy explains what we collect and how we use it.

Information we collect

• Account details — your name and email address. If you sign in with Google, we receive your name, email address and profile picture from your Google Account. We never receive your Google password.
• Business number and connection data — the phone number you connect and the session data needed to keep it linked.
• Conversations — calls and messages handled by your AI receptionist, including recordings, transcripts, caller numbers and names.
• Training content — the instructions and documents you provide to train your receptionist.

How we use it

Only to run the service for you: to sign you in, to let your AI receptionist answer calls and messages, to show you your dashboard, recordings and transcripts, and to support you when you ask. We do not sell your data and we do not use your conversations to advertise to you.

Google Sign-In

When you sign in with Google we use your email address to create or identify your Vexni account. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. We request only your basic profile and email.

Sharing

We do not sell or rent your data. We share it only with the service providers needed to run Vexni (hosting, telephony and AI processing), and where the law requires it.

Retention and deletion

Your data is kept while your account is active. You can disconnect a number at any time from the dashboard. To delete your account and its data, email us and we will remove it.

Security

Passwords are stored hashed, never in plain text. Traffic is served over HTTPS. Recordings and transcripts are kept on our own servers behind a password-protected dashboard.

Contact

Questions or deletion requests: ahad@rehanfoundation.com